Giving feedback is a crucial part of leadership. Whether you’re praising your team for a job well done or guiding them through areas for improvement, how you deliver that feedback can make a big difference. The goal of feedback is always to help people grow, but delivering it effectively requires understanding the unique preferences of each employee, knowing the right time and place, and making sure the feedback is clear, constructive, and actionable.
In this guide, we’ll cover proven feedback methods like the SBI (Situation, Behavior, Impact) model, explain how to tailor feedback to individual preferences, and offer guidance on the right settings for giving feedback—whether it’s public or private, in writing, or face-to-face. We’ll also tackle the popular but controversial sandwich method and provide a clear perspective on its effectiveness. By the end, you’ll have the tools to create a culture of feedback that helps your team thrive.
- Why Effective Feedback Matters
- The Basics of Good Feedback
- The SBI Model: A Simple Framework for Effective Feedback
- Figuring Out Employee Preferences for Feedback
- When to Give Public Recognition vs. Private Feedback
- How to Deliver Feedback: Choosing the Right Method
- Aligning Feedback with Core Values
- Conclusion: Building a Feedback Culture That Works
Why Effective Feedback Matters #
Feedback is a powerful tool for growth. When done right, it helps employees understand their strengths, improve on weaknesses, and feel more connected to the team and the company’s goals. But feedback isn’t just about delivering criticism or praise—it’s about shaping behavior and fostering trust. Regular, constructive feedback leads to improved performance and better relationships between managers and employees.
For feedback to have the most impact, it should be clear, specific, and tied to the business’s core values. Whether you’re highlighting a success or addressing a challenge, feedback that’s thoughtful and well-delivered helps employees understand how their actions contribute to the company’s success.
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