This Word document includes interview questions for Technical Support Engineers, responsible for troubleshooting technical issues, managing customer support requests, and using remote support tools. Their tasks include resolving complex technical problems, ensuring system efficiency, and maintaining customer satisfaction. Questions include behavioral (e.g., resolving customer issues), technical (e.g., using remote support tools), and situational (e.g., handling slow system performance). These questions assess problem-solving skills, technical expertise, and communication.
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