This Word document includes interview questions for CRM Administrators, who manage customer relationship management (CRM) systems to enhance sales and marketing operations. Their role involves troubleshooting CRM issues, ensuring data integrity, and integrating CRM tools with other business systems. Questions include behavioral (e.g., troubleshooting CRM issues), competency-based (e.g., experience with CRM platforms like Salesforce), and technical (e.g., ensuring data integrity and security). These questions assess technical expertise, data management, and cross-functional collaboration.
