This Word document provides interview questions for Community Managers, who engage with online communities, foster positive relationships, and drive engagement on platforms such as social media. Their role includes monitoring feedback, addressing negative comments, and using community management tools to track engagement metrics. Questions include behavioral (e.g., managing challenging online communities), competency-based (e.g., experience with community management tools), and situational (e.g., handling negative comments about a brand). The questions assess engagement strategies, communication skills, and community-building expertise.
